Arruda Cleaning Company (referred to as “we,” “us,” or “our”) operates the website www.arrudacleaning.com
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services through our lead submission form, and the choices you have associated with that data.
We use the data collected only to communicate with you about your service inquiry.
Last Updated: [October 29, 2025]
1. Information We Collect
We only collect personal information that you voluntarily provide to us through our website’s lead submission form.
A. Personal Data
When you submit a lead form on our website, we may collect the following types of personal information:
- Contact Information: Name, email address, and phone number.
- Service Information: Your service address or location and details about the cleaning service you are requesting.
B. Usage Data
We do use third-party analytics (like Google Analytics) to collect usage data about your visit to our website. Any data collected by our web hosting provider is non-identifiable log data used only for maintenance and security purposes.
2. How We Use Your Information
The Personal Data we collect is used strictly for the following purposes:
- To Contact You: To respond to your inquiry, provide a cleaning service quote, and schedule service appointments.
- To Provide Service: To fulfill the specific cleaning service you have requested or contracted.
- Customer Service: To provide support related to your inquiry or scheduled service.
3. Legal Basis for Processing
We process your Personal Data on the basis of:
- Consent: You provide explicit consent by submitting the lead form with your contact details for the stated purpose of receiving a quote or information.
- Contract: Processing your data is necessary to take steps at your request before entering into a cleaning service contract with you.
4. Disclosure and Sharing of Data
We do not sell, rent, or trade your personal information.
We will not share your Personal Data with any third parties except in the following limited circumstances:
- To Service Providers: We may share your data with contractors or service providers (e.g., a specific cleaning team member) who are required to assist us in fulfilling your service request. These parties are contractually obligated to keep your data confidential.
- Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
- If you become a client, we will retain your data for the duration of our business relationship and for a reasonable period thereafter as required for record-keeping and legal compliance.
- If you submit a lead form but do not become a client, your information will be retained for a maximum of [Specify a time period, e.g., 6 months, 1 year] to allow for follow-up and business analysis, after which it will be securely deleted.
6. Your Data Protection Rights
You have the right to:
- Access: Request a copy of the Personal Data we hold about you.
- Rectification: Ask us to correct or update any incomplete or inaccurate information.
- Erasure: Request that we delete or remove your Personal Data from our records.
- Object: Object to the processing of your Personal Data for specific purposes.
To exercise any of these rights, please contact us using the contact details provided below.
7. Security of Data
The security of your data is important to us. We implement standard, commercially acceptable security measures designed to prevent unauthorized access, disclosure, modification, or destruction of your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.